Contact Alison

Alison Waines

Please note: Alison is currently on Sabbatical, writing, and not accepting new clients

Email: alison@awaines.co.uk


Last Updated

21 January 2012

Terms and Conditions

Email Fees

To book for an hour of my time to read and respond to your emails, please click on the PayPal BuyNow button and follow the instructions on Paypal's secure website.

Creative Counselling/Coaching by email with Alison Waines

Please note: Alison is currently on Sabbatical and not accepting new clients

 Per hour (I will read and respond to your emails)
Please see Terms & Conditions below.
 £45 





How it works

The initial step is for you to send me a brief email outlining your situation. If I think I can help you, we get started. You pay on-line through my website (above) and send me more details about what you want to work on and what kind of input you might want from me. You pay £45 for an hour of my time (in one day or spread over several days) to read and respond to your emails (see Terms and Conditions below). My responses might include practical exercises and tips to try and/or they may involve more emotional insights to help you make sense of your situation. We may bat a few emails back and forth, in one go or over several days, before your hour is used up. You can then sign up for more time or leave things, to see how you get on.

Terms & Conditions                                                                                                                                                 (When you book, you are agreeing to these Terms and Conditions)

Payment

1. You pay in advance for my ‘email time’. I charge £45 per hour, for the time I spend in reading and responding to you and for any time I need to research any exceptional questions/issues. Payment is made by Paypal through my website, on an hourly basis. For example, if you pay £90 this will entitle you to 2 hours of email responses. You can use up your hour in one day with several emails, or over several days.

2. You can contact me by email whenever you wish to and I will reply within 48 hours (week-days only), unless I am on holiday or ill (I will keep you informed).

3. The maximum length of any email must be no more than two A4 sheets when printed out.

Confidentiality

4. I work under a strict ‘Ethical Framework for Good Practice’ established by the British Association for Counselling & Psychotherapy (BACP). It outlines the ways in which counselling and coaching should be conducted.

5. Under the above code, your consultations with me are entirely confidential. My PC has several security measures (entry password, up-dated virus/spy-ware protection etc). I will keep only hard copies of your emails and delete them from the machine. I cannot however, guarantee absolute computer security due to the nature of this form of communication and the use of a server.

6. Whilst I am not entitled to divulge any information or details you tell me under normal circumstances, if I felt you were in immediate danger to yourself, or to any other person, I would need to consider involving another person/agency. I would always try to discuss this with you first and this would only apply in extreme circumstances.

7. We both need to recognise the limitations of email counselling/coaching we both reserve the right to end the agreement with two weeks notice.

8. I cannot be responsible for any failure of my server or internet connection, or any circumstances such as a power-cut, which prevent me from sending and receiving emails. I will try to contact you by another means if this occurs.

What happens Next?

1. If you agree to these Terms and Conditions please send an email confirming you are interested.

2. Decide how many email counselling hours you wish to book.

3. Pay using the PayPal button at the top of the page.


Please Note


I do not offer literary appraisal or manuscript assessment, nor can I find you an Agent/Publisher.


I reserve the right to decline a request for counselling without giving a reason.

If you have any queries or would like more information, please do not hesitate to email me.